
Product and application illustrations. Follow the product label and written use guidance.
CleenU product solution
Natural Stone Hearth Cleaner
pH-neutral for stone · Lifts smoke stains · Private label
Smoke stains above the firebox hiding your marble’s veining? Once cool, dust off, spray, wait 2–3 minutes, and wipe—the stain lightens and polished stone keeps its shine. pH-neutral for acid-sensitive stone; private label from 500 bottles.
- Wood smoke carries carbon particles and tar, and some escapes every time the door opens, settling on the stone above the opening. Natural stone has micro-pores, and oily tar glues the carbon into them until a grey-black smoke zone forms over a season. Dry wiping only removes loose ash; you need surfactants and solvent to dissolve the tar before the carbon can come out of the pores.
- Marble and limestone are mostly calcium carbonate. Vinegar, lemon juice, descalers, and other acids etch them, leaving dull patches, and strong alkaline degreasers dull the polish over time. At pH 7.0–8.5, this formula breaks down soot with surfactants and mild solvent without reacting with the carbonate, and a clean-water wipe afterward keeps the stone’s original sheen.
- MOQ
- 500 bottles
- Free samples
- 3–5 days
- Bulk lead time
- Scheduled with the order

Product value
What does Natural Stone Hearth Cleaner clean?
Natural Stone Hearth Cleaner cleans smoke stains, soot, and ash marks from marble, limestone, granite, and slate fireplace surrounds and hearths.
View product detailsProduct summary
- Product type
- PH-neutral natural stone soot cleaner
- Intended use
- Smoke stains, soot, and ash marks on natural stone surrounds and hearths
- Formula
- Nonionic surfactants with glycol ether solvent and a chelating agent, pH 7.0–8.5; no acids, strong alkali, or abrasives; ready to use.
- For
- Cleaning product brands, fireplace and heating brands and dealers, stone care brands, ecommerce sellers

Before & after
Before and after (use illustration)
Before: a white marble surround has a grey-black smoke zone above the opening that hides the veining. After: cooled, sprayed, left 3 minutes, wiped, and dried with a clean-water pass, the smoke zone is much lighter, the veining is clear again, and the polish is intact.
- Before: a grey-black smoke zone above the opening hides the veining
- After: the stain is much lighter and the veining shows again
- pH-neutral, so polished stone keeps its shine

How it works
How Soot Leaves Stone Without Harming It
Soot on stone is carbon particles held by tar made of phenols, resins, and polycyclic compounds. Glycol ether solvent is compatible with the tar and softens it, nonionic surfactants emulsify the dissolved tar and disperse the freed carbon, and a chelating agent helps remove mineral salts from ash. It all happens at neutral pH with no acid-base reaction against calcium carbonate, so the polish is untouched.
- Surfactants and solvent dissolve tar
- Carbon loses its binder
- Dispersed and suspended
- Soft cloth lifts
- Water removes residue

Usage guidance
Use guidance
- Let the fireplace cool fully and brush or vacuum loose ash off the stone.
- Spray smoke stains and ash marks and wait 2 to 3 minutes without letting it dry.
- Wipe from the outside in with a soft cloth, turning to clean areas, then wipe with clean water and dry.

Before you use it
Important notes
- Not for: Hot stone
- Not for: Firebox refractory brick
- Not for: Glass doors
- Not for: Abrasive tools and steel wool
- Not for: Alternating with acidic cleaners
Product comparison
How to choose a Natural Stone Hearth Cleaner
Natural stone surrounds and hearths: Natural Stone Hearth Cleaner. Soot and creosote on glass doors: Fireplace Glass Cleaner. Everyday tile and stone floors: Tile & Stone Cleaner.
View product comparison
| Decision point | Natural Stone Hearth Cleaner | Vinegar or lemon water |
|---|---|---|
| On marble | Neutral, no etching | Acid etches and dulls |
| Oily soot | Dissolved by solvent and surfactant | Limited |
| Polished finish | Stays glossy | Dull patches |
| Residue | Wipes clean | Acidic residue |
Where Natural Stone Hearth Cleaner stands out
Darkening Above the Firebox Is Oily Soot in the Stone
Wood smoke carries carbon particles and tar, and some escapes every time the door opens, settling on the stone above the opening. Natural stone has micro-pores, and oily tar glues the carbon into them until a grey-black smoke zone forms over a season. Dry wiping only removes loose ash; you need surfactants and solvent to dissolve the tar before the carbon can come out of the pores.
Marble Hates Acid and Strong Alkali; Neutral Is Safest
Marble and limestone are mostly calcium carbonate. Vinegar, lemon juice, descalers, and other acids etch them, leaving dull patches, and strong alkaline degreasers dull the polish over time. At pH 7.0–8.5, this formula breaks down soot with surfactants and mild solvent without reacting with the carbonate, and a clean-water wipe afterward keeps the stone’s original sheen.
Who it's for, where it's used, and when not to use it
For
End-use scenarios
When not to use it
Product Specifications and Custom Options
Key product details and custom options for your project.
Product specifications
Product type, cleaning scope, and format.
| Product type | PH-neutral natural stone soot cleaner |
| Surfaces | Marble, limestone, granite, and slate fireplace surrounds and hearths |
| Use scenarios | Monthly during wood-burning season; End-of-season deep clean; Rentals and lodges |
| Target soils | Smoke stains, soot, and ash marks on natural stone surrounds and hearths |
| Directions | Ready to use, no dilution; 2–3 min dwell, wipe, then wipe with water |
| Not for | Hot stone; Firebox refractory brick; Glass doors; Abrasive tools and steel wool; Alternating with acidic cleaners |
| Size and packaging | 500 mL trigger spray bottle |
| pH | pH 7.0–8.5 at 25°C |
| Scent | Fresh lemon scent |
| Shelf life and storage | 24 months unopened; keep tightly closed in a cool, dry, well-ventilated place. Protect from heat, direct sunlight, and freezing |
B2B custom options
Private label, packaging, MOQ, samples, and delivery.
| OEM/ODM and private label | From product direction and sample review to packaging, production, and delivery for your Natural Stone Hearth Cleaner project. |
| Packaging and labels | Mist trigger / foam trigger, fill size, labels, and retail sets can be customized |
| Case pack | 12 × 500 mL per case |
| MOQ | 500 bottles |
| Sample time | Free sample: 3–5 days |
| Bulk lead time | Scheduled with the order after packaging and label approval |
| Documents | SDS/MSDS, TDS, and batch COA provided per project on inquiry |
OEM/ODM project process
Move from product direction and sample review to packaging, production, and delivery for Natural Stone Hearth Cleaner.
Define kit and market
Confirm fireplace market size and whether to bundle with the glass cleaner.
Free sample
A free sample is usually ready in 3–5 days for project review.
Packaging and labels
Set fill size, trigger type, label language, the warnings your market requires, and neutral-formula, use-on-cool-stone, and test-honed-finishes instructions.
Bulk delivery
Standard MOQ is 500 bottles; bulk orders are scheduled after packaging and labels are approved. Fireplace products sell in autumn and winter, so finish sampling and stock in summer.
Why choose CleenU for Natural Stone Hearth Cleaner?
From product positioning and samples to packaging and repeat supply, CleenU supports OEM/ODM projects built around Natural Stone Hearth Cleaner.
Neutral soot removal
Neutral soot removal depends on the solvent and surfactant blend; we tune solvent by stone type.
Mist trigger
A mist covers vertical stone evenly; a foam version dwells longer.
Sample reviews with clear criteria
Review samples on your polished marble and granite panels with soot against clear points: soot removal, effect on polished marble gloss, and residue.
Lemon fresh
Fresh lemon suits indoor use; unscented is also available.
Labels and documents
We supply bilingual labels, SDS/MSDS, TDS, and batch COAs, with neutral-formula, use-on-cool-stone, and test-honed-finishes instructions on the label, and can arrange third-party testing for your market.
Consistent supply and reorders
Each batch is retained and ships with a COA, so reorders match in color, scent, and feel.
Packaging and labeling options
Plan packaging format, label language, and shelf presentation around Natural Stone Hearth Cleaner and your target channel.
Show packaging and label options
Packaging options
Core size: 500 mL trigger spray bottle. Also available: 1 L household refill, channel case packs, and ecommerce bundles with the Fireplace Glass Cleaner. Mist trigger or foam trigger options, with labels and cartons made to your brand.
Supporting Documents and Materials
Purchasers usually confirm whether the materials are complete before formal cooperation. Preparing documents in advance helps with quoting, sampling, and channel review.
Show available documents
Project documents
When you inquire, we provide SDS/MSDS, a TDS, batch COAs, label directions, and packaging files for your project.
Related products, solutions, and articles
Explore related cleaning products, application guidance, and OEM/ODM resources for Natural Stone Hearth Cleaner.
Frequently asked questions (FAQ)
Find practical answers about Natural Stone Hearth Cleaner, private label, samples, MOQ, documents, and delivery.
How to use
How do I clean smoke stains on a marble fireplace?
Once cool, remove loose ash, spray a neutral stone cleaner, wait 2 to 3 minutes, wipe, and follow with clean water. Never use vinegar, lemon, or descaler; they etch marble.
Can I use it on granite and slate?
Yes, on granite, slate, quartzite, marble, and limestone. Test honed or tumbled finishes first.
Will it dull the polish?
No. The neutral formula doesn’t react with stone and has no abrasives, so the polish stays.
What kind of cleaner should I use on a natural stone hearth?
Use a near-neutral cleaner with no acid, no strong alkali, and no abrasives. Marble and limestone are calcium carbonate, so vinegar, lemon, and descalers etch them, and harsh degreasers can dull a polished face over time. This formula (pH 7.0–8.5) loosens oily soot with surfactants and a mild solvent rather than reacting with the stone. Finish with a clean damp cloth.
How do I clean a limestone hearth?
Let the stone cool, vacuum or brush off loose soot, spray, wipe once the grime loosens, and finish with a clean damp cloth. Limestone is calcium carbonate and fairly porous, and acids etch it on contact, so skip vinegar, lemon juice, and descalers entirely. On honed or tumbled limestone, test a hidden spot first.
Surfaces and common questions
What if deep smoke stains don’t come out in one go?
Repeat 2 or 3 times with 3 minutes of dwell each. For soot deep in the pores after years, a stone poultice works.
Should I seal the stone after cleaning?
On sealed stone, reapplying sealer per its instructions helps keep future soot from soaking in and makes cleaning easier.
Can I use it on the glass door too?
Glass creosote is tougher; use the Fireplace Glass Cleaner. This one is made for stone.
Should I vacuum or wipe the soot first?
Vacuum or brush off loose soot first. Wiping it wet pushes loose soot into the stone’s texture and makes it darker. Then spray.
Can it remove white water marks on a slate or granite hearth?
Everyday water marks, yes. Crusty mineral scale won’t dissolve in a neutral cleaner—use a descaler on granite, but never on marble or limestone.
How often should I clean the surround?
Monthly during the burning season, while smoke film is thin. Dust with a dry cloth otherwise, and do a thorough clean at season’s end—then decide whether the stone needs resealing.
Can I clean the hearth right after a fire, or inside the firebox?
Wait until the stone is cool, and stick to the surround and hearth. Hot stone isn't a surface for this cleaner, and neither is the firebrick inside the firebox. Clean the outer stone between fires, ideally monthly during burning season.
Buying and private label
What should we decide first for a private-label natural stone hearth cleaner?
Three things: whether to bundle with the fireplace glass cleaner as a winter kit, the size of your fireplace market (North America, Europe, Australia), and lemon or unscented. The core claim is “neutral, won’t etch marble”, so feature it on the label.
What are the sample, MOQ, and lead-time terms?
Free samples are usually ready in 3–5 days. Standard MOQ is 500 bottles, and bulk orders are scheduled after packaging and labels are approved.
What can be customized?
All of it: formula direction, scent, fill size (500 mL spray, 1 L refill, and more), mist or foam trigger, label design and language, and ecommerce bundles with the Fireplace Glass Cleaner.
Can we test samples first?
Yes, we ship samples first. Test them on polished marble and granite panels with soot like the ones your customers handle, and record soot removal, effect on polished marble gloss, and residue. That tells you more than a before-and-after photo.
Which documents can you provide?
We provide SDS/MSDS, a TDS, and batch COAs, plus bilingual label content for your target market. They aren’t posted publicly; we send them per project on inquiry.
How is private-label pricing quoted?
Pricing is tiered by packaging, trigger or cap, label, and order quantity, starting at the 500-bottle MOQ. Send your target quantity, fill size, and packaging needs, and we’ll quote unit prices by volume tier with sample and lead-time details.
Launching your own Natural Stone Hearth Cleaner?
Send us your market, stone types, kit format, and estimated volume. We will plan around the autumn-winter season with you.